Privacy Policy

1. Who we are

This website is operated by Sugoi Global Logistics Ltd trading as Sugoi Logistics, a UK-based logistics and delivery company registered in England and Wales under company number 17400012. We are the data controller for the personal data collected through this website and our services. If you have any questions about this policy or how we handle your data, please use the contact form on our website.

2. What data we collect

We may collect the following categories of personal data:

3. How we use your data

We use your personal data for the following purposes:

4. Legal basis for processing

We process your personal data on the following legal bases:

5. How we share your data

We do not sell, rent or trade your personal data. We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services (for example, email delivery providers). These parties are contractually required to keep your data secure and to use it only for the purposes we specify.

We may also disclose your data where required by law or to protect the rights, property or safety of Sugoi Logistics, our customers or others.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry and application data is typically retained for up to 12 months unless a longer period is required for legal or operational reasons.

7. Your rights

Under UK GDPR, you have the right to:

8. Cookies and tracking

Our website may use cookies and similar technologies to improve your browsing experience and to understand how visitors use our site. You can control cookie settings through your browser. For more information, please refer to your browser's help documentation.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.

12. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. You can contact the ICO at ico.org.uk.